Privacy Policy

Welcome to PerfumeValet. Your privacy is important to us. This Privacy Policy explains how Perfume Valet (“we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you use our website and services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

a) Personal Information

When you place an order, create an account, or contact us, we may collect:

• Full name
• Phone number
• Email address
• Shipping and billing address
• Payment information
• Order history

b) Technical Information

When you browse our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Cookies and usage data
• Pages visited and browsing activity

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide customer support
• Send order updates and notifications
• Improve our website and services
• Prevent fraud and unauthorized activities
• Send marketing or promotional communications (only where permitted)

3. Payment Information

Payments made through our website are processed securely through third-party payment providers. Perfume Valet does not store your full payment card details on our servers.

4. Sharing of Information

We do not sell or rent your personal information.

We may share your information with trusted third parties only when necessary, including:

• Payment gateways
• Courier and delivery partners
• Website hosting and technical service providers
• Authorities where required by law

All third parties are expected to keep your information secure and confidential.

5. Cookies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyze traffic and website performance
• Personalize user experience

You may disable cookies through your browser settings, though some website functions may not operate properly.

6. Data Security

We take reasonable security measures to protect your personal information against:

• Unauthorized access
• Misuse
• Loss
• Disclosure
• Alteration or destruction

However, no online platform can guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill business and legal obligations
• Resolve disputes
• Enforce agreements
• Maintain transaction records

8. Your Rights

Subject to applicable Malaysian laws, you may have the right to:

• Request access to your personal information
• Correct inaccurate information
• Withdraw marketing consent
• Request deletion of your information where applicable

To exercise these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to external websites. Perfume Valet is not responsible for the privacy practices or content of third-party websites.

10. Children’s Privacy

Our products and services are not intended for individuals under 18 years old. We do not knowingly collect personal information from minors.

11. Changes to This Privacy Policy

Perfume Valet reserves the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon posting on this page.

12. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Website: perfumevalet.com
Email: support@perfumevalet.com